Time Offset Definition

A time offset allows you to add or subtract hours from the time assigned to your employees' punches.

By default all punches are assigned the system time of the server that hosts the voice interface system. This server uses Mountain Standard Time. Time offsets allow you to set up the system to automatically edit your employees' punch times so that they are correct based on the time zone in which they are located.

The Phone Nexus system uses two types of time offsets, "Company Offset" and "Employee Offsets."

Company Offset

The company offset is the global offset that will be applied to all new employees. It is used to edit your employees' punches to the correct time based on where your company is located.

Example: If your company is located in the Pacific Time Zone, which is one hour behind Mountain Standard Time, a "-1" would be entered as the offset in the company section of the system setup. If your company is located in the Eastern Time Zone, which is 2 hours ahead of Mountain Standard Time, a "2" would be entered as the company offset.

Employee Offsets

Employee offsets override the default company offset and are used to edit your employees' punch times based on the time zone in which they were located when the punch was created.

Example: A company is located in the Mountain Standard Time Zone. An employee in the Pacific Time Zone, which is one hour behind Mountain Standard Time, uses the phone punch system to clock in and out. The offset for this employee would be set to "-1."

Important Note on Daylight Savings:

The Phone Nexus system will not take into account areas that do not use Daylight Savings Time. The time on the server that hosts the voice interface system will change according to Daylight Savings. Areas not on Daylight Savings must use the Company Offset to account for the change in time.